Magda, UK Office November 05, 2018 13:27 We aim to process all online returns within 3 working days. We'll notify you by email once the return has been processed. Request submitted you can see all your submitted requests by clicking here Related articles Have you received my online return yet? Contact Us Warranty Returns My Jacket is Leaking Down Do I have to pay to return an item? 0 comments Article is closed for comments.