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Magda

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Latest activity by Magda
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    Magda created an article,

    Product Registration

    Make the most of your kit. Register your Rab product today to benefit from more efficient support and receive updates on how to make the most of your purchase. All Rab garments have a guarantee tha...

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    Magda created an article,

    What to do with a Damaged or Faulty Rab item?

    If your garment, sleeping bag, or pack is damaged, don't worry. We care about keeping your kit going for as long as possible. Check the below to see what we can do for you. Damage We have a dedic...

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    Magda created an article,

    What is our Rab Promise / Warranty?

    Our Rab Promise is designed to bring you the longest and most rewarding experience possible from your jacket, sleeping bag, or pack. As the original owner, if your item should fail due to a manufac...

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    Magda created an article,

    How much will my repair or wash cost?

    We have set pricing for our most popular repair and wash options. These services can be purchased through Rab Service Centre Online HERE If the service you require is not listed, please complete a ...

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    Magda created an article,

    How do I find replacement parts for my Rab products?

    We offer lots of spares and service items on our website through the Rab Service Centre If you cannot find the replacement part you are looking for there, then please contact us and we will do our ...

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    Magda created an article,

    I ordered my Rab item from one your stockists. Can I return it to you directly?

    No, only Rab items that were purchased from the official Rab website can be returned to us directly. When purchasing your item from a registered stockist you enter into a contract of sale with them...

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    Magda created an article,

    Do I have to pay to return an item?

    We are pleased to offer free returns upon request to our European customers. Please note that this Service does not extend to the UK If you drop us a message with your order number we will create t...

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    Magda created an article,

    I have not received my refund yet

    We aim to process all online returns within 15 working days from receipt. We'll notify you by email once the return has been processed.

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    Magda created an article,

    Have you received my online return yet?

    We would always advise you to send unwanted items with a tracked service. Once we have received your item we will process it within 15 working days.

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    Magda created an article,

    Can I return an item that was bought for me as a gift?

    If your gift was bought directly from our website, please contact the purchaser to request the return. Only the original purchaser can receive a refund.  We can only accept returns for Rab items pu...