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Magda
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EU Online Order Returns
If you have accessed this page from outside of Canada please click on the correct region below: UK USA Canada Norway Exchanges We do not currently offer exchanges. Please return your i...
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What to do with a Damaged or Faulty Rab item?
If your garment, sleeping bag, or pack is damaged, don't worry. We care about keeping your kit going for as long as possible. Check the below to see what we can do for you. Damage We have a dedic...
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What is our Rab Promise / Warranty?
Our Rab Promise is designed to bring you the longest and most rewarding experience possible from your jacket, sleeping bag, or pack. As the original owner, if your item should fail due to a manufac...
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Do I have to pay to return an item?
We do not offer free returns. We feel this encourages unconsidered multiple purchases, which are often returned soiled or damaged. This creates unnecessary cleaning and repair processes, increasing...
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How to wash a sleeping bag
Washing your sleeping bag at home can be a daunting task. Our Service Centre team have created this ten-step guide to show you how to wash your sleeping bag at home. Prefer a professional wash se...
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How to wash a down jacket
Washing your down jacket or vest is crucial to keep it feeling fresh and performing well. We would recommend washing once a season, or sooner if it gets visibly dirty or the down fill looks clumpy...
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How to wash a waterproof jacket
Regularly washing and caring for your waterproof gear is essential for maintaining its performance. Our Service Centre team have created this simple ten-step guide to show you how to wash and repro...
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How much will my repair or wash cost?
We have set pricing for our most popular repair and wash options. These services can be purchased through Rab Service Centre Online HERE If the service you require is not listed, please complete a ...
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My Jacket is Leaking Down
The fabrics we use are technically down proof, but there are situations in which the down will appear to be leaking. The down we use is (usually) a minimum of 90% down and 10% feathers, with the fe...
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Product Registration
Make the most of your kit. Register your Rab product today to benefit from more efficient support and receive updates on how to make the most of your purchase. All Rab garments have a guarantee tha...